How Often Should You Service Your ATMs?

How Often Should You Service Your ATMs?

An automated teller machine (ATM) lets people withdraw money without going to a bank or speaking with a bank teller. Having an ATM in your business is incredibly convenient for customers, especially when these machines are in businesses that can only accept cash.

If you are thinking about placing ATMs in your business, or they’re already there, keeping these machines serviced ensures they continue running smoothly. And problem-free ATMs make your busy life as a business owner much easier.

But how often should you service your ATMs?

How Often Are ATMS Serviced?

We’d love to give you an exact timeframe for servicing ATM. However, all companies have different machine service needs based on the following:

• Your company’s amount of foot traffic
• How many customers use your ATM
• The amount of cash your ATM holds

Fortunately, a reliable service company can take care of your ATM servicing needs. Worldwide ATM offers customer service and machine maintenance support for all our clients. Our business provides top-notch ATM maintenance to keep your machines in perfect condition. You can also give us a call anytime for emergency repairs.

How to Keep Your Company’s ATM in Great Condition

An ATM is a machine with many technical parts working together. Fortunately, you don’t have to be an expert at servicing an ATM to keep your machine in great condition.

Wipe Down Your Machines

Throughout a typical day, your company’s ATM should receive a steady flow of foot traffic. Over time, this situation results in the spread of dust and dirt. Fortunately, daily ATM cleaning is easy. Use a lint-free, microfiber cloth to gently wipe away dust particles. You can also use a can of pressurized air that expels dust from your ATM’s points of contact.

Update Your ATM’s Software

As your business depends on work computers, an ATM also relies on its built-in computer and interface. If your ATM’s software doesn’t automatically update, you might need to update it manually. You can also contact Worldwide ATM for help with a software update.

Regularly Check for Tampering

Unfortunately, there are lots of scammers in the world. Sometimes, these people attempt to target ATMs through tampering, such as installing a card skimmer. If you notice or suspect something’s out of place with your machine, contact your ATM provider for immediate servicing.

Common Signs Your ATM Might Need Service

Generally, an ATM is an extremely durable machine. That said, they’re not immune from running into an occasional problem. Here’s a closer look at common reasons to schedule ATM service.

Software-Related Problems or Glitches

We’ve all experienced dealing with a computer issue. Sometimes, ATMs can also deal with periodic software glitches.

Keypad Problems

An ATM’s keypads are how users choose transaction amounts and enter their PINs. If the ATMs in your business get lots of users, their keypads can begin to wear down.

Machine Makes Strange Noises

No business owner wants to hear strange noises in their buildings. Sometimes, an ATM could be responsible for these odd sounds. Often, fixing these noises can be as easy as spraying a squeaky ATM door. If you hear noises from your ATM, give us a call. One of our machine servicing experts will arrive to diagnose and resolve any noise-related problems.

Damaged Card Readers

There’s almost no more important part of an ATM than its card reader. This component connects an ATM with a user’s bank account information. If your machine’s card reader isn’t working, it can lead to downtime. Fortunately, Worldwide ATM offers fast keypad replacements to get your business back to normal.

Find the Best ATM Repair Service

As a busy business owner with people to manage, companies to monitor, and customers to help, your schedule’s always full. But don’t worry about investing time into ATM servicing. Worldwide ATM makes it easy for your business to carry well-stocked ATMs in pristine condition. Here’s a closer look at the ATM services we can provide.

Keeping ATMs in Perfect Working Condition

Besides carrying a variety of cutting-edge ATMs, Worldwide ATM also employs a team of talented and friendly maintenance professionals. If you contact us with your ATM-related problem, we’ll have a technician at your business within 24 hours!

Worldwide ATM knows that no business wants to deal with downtime, especially with their ATMs. That’s why we also employed skilled and trained case managers. Our case managers can provide over-the-phone help that could instantly resolve your issue.

Our maintenance team can repair many parts of an ATM, including its:

• Circuit boards
• Wheel covers
• Timing disks
• Feeders
• Sensors
• Bearings
• And much more!

Reliable Cash Replenishment

Another crucial part of servicing ATM is ensuring the machines have enough cash to dispense. Don’t worry about running out of money—Worldwide ATM’s cash management service remotely monitors our ATMs’ cash levels around the clock. Our company also preemptively fills your ATMs, further reducing downtime.

Not Worrying About Transporting Lots of Cash

Consistently carrying and transporting large amounts of cash can make anyone nervous. By partnering with Worldwide ATM, you won’t have to do any more annoying or potentially dangerous bank runs. Our company’s fleet of armored trucks and skilled employees can take care of all your ATM cash transporting.

Your Complete ATM Management Solution

ATM servicing is easy with Worldwide ATM in your company’s corner. Our business is more than just a supplier—it’s a dedicated business partner. Each of our clients has an incredible account manager who’s always available to help with their needs.

Worldwide ATM works with all popular processing networks, including MasterCard, Visa, American Express, Plus, Star, and many others. Our business also offers connectivity to leading pin debit networks such as Cirrus, NYCE, Pulse, Exchange, EBT, and many more. Best of all, we’re available 24/7.

Our business can handle everything from installing, maintaining, and servicing the ATMs in your business. We work with companies of all sizes and industries. Worldwide ATM may also be able to use our partnerships with financial institutions to help your business grow even further.

Contact us today to partner with one of the world’s leading complete ATM providers.